topic Re: Not receiving text in Get Support

Not receiving text

Jdub88 — Sat, 09 Dec 2023 23:43:45 GMT

my friend recently joined public mobile switched over from Telus. She can only receive text from one person. Everything else is not coming or going through. She kept the same number from Telus

Re: Not receiving text

Sansan — Sat, 09 Dec 2023 14:41:05 GMT

It sounds like the switch from telus was not successful. I will send you a separate message for them to call to verify and fix. Check you mailbox for the number.

Re: Not receiving text

Handy1 — Sat, 09 Dec 2023 14:41:16 GMT

@Jdub88 @Sounds like it might be a porting issue . I will send you the porting team number private message . And they can re trigger the port request for you

Re: Not receiving text

hg123 — Thu, 28 Dec 2023 15:30:34 GMT

Not receiving activation text

Re: Not receiving text

Handy1 — Thu, 28 Dec 2023 15:31:45 GMT

@hg123 I’ll send you the porting team number private message