https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-help-CS-Agent/m-p/1105981#M772508 <P>it took me a week to set up my phone but but my subscription already started. I was travelling got a roaming add on, but because I couldn't set up my phone, I wasn't able to use the roaming. so I paid $30 for nothing. I'd like to cancel it.&nbsp;</P><P>I can' seem to text people on sms!&nbsp;</P><P>I've searched and searched and searched for any kind of help and Ihavn't been able to find any.</P><P>There seems to be absolutley no way to get any kind of customer service. every time I try to send a ticket the link doesn't work... it's been endless. I'm so ready to cut my loses and switch backt o my old plan and rave about how terrible Public&nbsp; mobile is on every platform I can find.</P><P>Help!&nbsp;</P><P>Please! some one!</P> Sat, 09 Dec 2023 00:33:30 GMT jPaulhopkins 2023-12-09T00:33:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-help-CS-Agent/m-p/1105981#M772508 <P>it took me a week to set up my phone but but my subscription already started. I was travelling got a roaming add on, but because I couldn't set up my phone, I wasn't able to use the roaming. so I paid $30 for nothing. I'd like to cancel it.&nbsp;</P><P>I can' seem to text people on sms!&nbsp;</P><P>I've searched and searched and searched for any kind of help and Ihavn't been able to find any.</P><P>There seems to be absolutley no way to get any kind of customer service. every time I try to send a ticket the link doesn't work... it's been endless. I'm so ready to cut my loses and switch backt o my old plan and rave about how terrible Public&nbsp; mobile is on every platform I can find.</P><P>Help!&nbsp;</P><P>Please! some one!</P> Sat, 09 Dec 2023 00:33:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-help-CS-Agent/m-p/1105981#M772508 jPaulhopkins 2023-12-09T00:33:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-help-CS-Agent/m-p/1105985#M772511 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/354189">@jPaulhopkins</a>&nbsp;</P><P>try this link to message Customer Support...</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>watch the little envelop icon on top right side of page will be highlighted when they respond.</P> Fri, 08 Dec 2023 20:21:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-help-CS-Agent/m-p/1105985#M772511 hairbag1 2023-12-08T20:21:16Z