topic Re: Unable to log into my account in Get Support

Unable to log into my account

MrIzaak — Fri, 08 Dec 2023 17:17:12 GMT

My line and number are active, but I'm getting a "Lets complete your activation" message when logging into My account via web browser. Clicking on anything gives an error message.

I tried to create a ticket but cannot log in either.

Re: Unable to log into my account

MrIzaak — Fri, 08 Dec 2023 17:18:13 GMT

@CS_Agent

Re: Unable to log into my account

Handy1 — Fri, 08 Dec 2023 17:18:24 GMT

@MrIzaak If you tap the option that says “ didn’t get code “ will that not give you option to send code to email instead ? If same use this direct link to support to help

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Unable to log into my account

hTideGnow — Fri, 08 Dec 2023 17:19:40 GMT

HI @MrIzaak agent won't answer post

please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Unable to log into my account

MrIzaak — Fri, 08 Dec 2023 17:22:35 GMT

Thanks y'all