topic Re: Voicemail Notification does not turn off in Get Support

Voicemail Notification does not turn off

George3D — Fri, 08 Dec 2023 14:53:35 GMT

Using Google Pixel 4 (4G) with eSIM

I have not received any voicemail messages for weeks, and have logged into my voicemail and confirmed no messages (new OR old), have rebooted the device multiple times, but the indicator is still there.

I have used this phone with multiple providers for a couple of years (both SIM and eSIM) and this is the first time I've had this issue.

I've been unable to submit a ticket (OOPS! Something went wrong message when trying), so hopeful I can get some assistance here. THANK YOU!

Re: Voicemail Notification does not turn off

Sansan — Fri, 08 Dec 2023 14:57:22 GMT

I'm not sure this is a pm fix but message the below and explain and see what they can do.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Voicemail Notification does not turn off

Handy1 — Fri, 08 Dec 2023 15:08:29 GMT

@George3D if this is iPhone it could be a iOS issue or carrier issue . Not exactly sure . But some have had luck updating the iOS while others had success asking support to reset their voicemail for them .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Voicemail Notification does not turn off

George3D — Fri, 08 Dec 2023 15:35:45 GMT

Thanks, as my first line is "Google Pixel 4" it isn't an iPhone and I appreciate the link! I have sent a PM to the CS_Agents at PM and hope that I get a PM from PM back so that PM can help me resolve this issue with PM 🤣

Re: Voicemail Notification does not turn off

George3D — Fri, 08 Dec 2023 15:36:20 GMT

Thanks! Did send a PM to the CS_Agents on this now. Thanks for the reply!@

Re: Voicemail Notification does not turn off

Handy1 — Fri, 08 Dec 2023 15:39:29 GMT

@George3D Support usually reply with in the hour sometimes longer , just keep an eye on your community in box for their response or you can use this link to the community inbox

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage