Receiving Calls or Text

Laser_Pony — Fri, 08 Dec 2023 04:30:43 GMT

Hello, I have not been able to receive calls or text to my number.

Re: Receiving Calls or Text

softech — Fri, 08 Dec 2023 03:41:36 GMT

@Laser_Pony just joined PM and ported number?

A critical part to porting is to receive a text from your old provider and you have to reply YES within 90 mins. If you are not receiving calls and text on your PM sim card, and only outgoing calls work, then you might have missed the step and hence porting was not completed

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: Receiving Calls or Text

christian9 — Fri, 08 Dec 2023 15:12:31 GMT

Does your phone recognize the Sim card and shows a connection to the network?

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Receiving Calls or Text

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Re: Receiving Calls or Text