topic Re: What are the key features and menu options of Voicemail? in Get Support

What are the key features and menu options of Voicemail?

Lachlan_M — Tue, 04 Jan 2022 17:30:07 GMT

Voicemail offers the following key features:

Selectable Languages: English or French.
Greetings: One standard greeting, one personal greeting (60 seconds max.), one extended absence greeting (60 seconds max.).
Message Storage: Room to store up to 10 messages (5 min/message) for 10 days, and the ability to recover deleted messages, mark messages as private, urgent or anonymous, have time stamp, playback control and save messages over again.
Voice Messaging: Send, reply and forward voice messages.

Voice Mail Menu

Review Voice Messages (while reviewing messages)

Play Messages (after reviewing messages)

Send Voice Messages

Personal Options

Re: What are the key features and menu options of Voicemail?

floorit — Tue, 27 Jun 2017 19:53:47 GMT

This is old. Can someone please update

Re: What are the key features and menu options of Voicemail?

borisj — Wed, 28 Jun 2017 19:20:45 GMT

I'd also like to see an updated list. In particular, what is "automatic playback" vs "normal playback"?

Re: What are the key features and menu options of Voicemail?

srlawren — Wed, 28 Jun 2017 19:41:18 GMT

@borisj with automated, you call in, it says "you have 3 new messages" and then immediately says "first new message" and start playing it. With manual you hear "you have 3 new messages" followed by "to listen, press 1, for personal options, press 2, ....etc."

Re: What are the key features and menu options of Voicemail?

borisj — Wed, 28 Jun 2017 20:04:51 GMT

Ah, got it. Thanks!

Re: What are the key features and menu options of Voicemail?

LEGO — Mon, 16 Apr 2018 20:19:31 GMT

@floorit, @borisj

TELUS Voicemail Quick Reference Guide: click here
TELUS Voicemail User Guide: click here

Re: What are the key features and menu options of Voicemail?

MarcinKulpinski — Fri, 08 Dec 2023 02:06:32 GMT

This is not what I'm talking about, this is manual but it does not work anyway, I recorded my greeting, I setup this as active, I checked and it is not working, if someone is getting my voice mail is like system greeting even without my phone number.

Re: What are the key features and menu options of Voicemail?

MarcinKulpinski — Fri, 08 Dec 2023 02:07:24 GMT

Then I would like to have original one because that one has phone number

Re: What are the key features and menu options of Voicemail?

MarcinKulpinski — Fri, 08 Dec 2023 02:13:31 GMT

I was thinking maybe is any magic code like #*4812*# for a voicemail factory reset???