Prepayment processed twice on visa

Jones3 — Fri, 08 Dec 2023 00:05:41 GMT

Is it possible to get a refund or transfer funds to a family member's account in light of an issue I had:

The first attempt to add funds gave an error saying to try again, and after the second attempt I saw that I had been billed twice!

The funds are way to much for my account alone, would take years to use it, but my wife has a larger data plan. Thanks

Re: Prepayment processed twice on visa

hairbag1 — Fri, 08 Dec 2023 00:09:00 GMT

best is to ask Customer Support to do the change for you....use this link to send them a messgae...

added link...