topic Re: Error. No data. No calls in Get Support

Error. No data. No calls

DenisKh — Thu, 07 Dec 2023 21:27:48 GMT

No data transfer. When I call, it says that you need to select a tariff plan. The money has been debited from the card ($56). SMS from number 988-3838 coming.The account was activated 3 hours ago. I don’t understand anything. Help pls!

Re: Error. No data. No calls

Handy1 — Thu, 07 Dec 2023 21:30:06 GMT

@DenisKh and you were using the app to activate ? Not website all activations need the app . Heres a direct link to support to investigate

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Error. No data. No calls

DenisKh — Thu, 07 Dec 2023 21:33:55 GMT

I used the website to activate.

Re: Error. No data. No calls

Handy1 — Thu, 07 Dec 2023 21:36:16 GMT

@DenisKh Try the app . It should make the difference , can’t activate on the website no more since the PM app came out . And if same use the link I provided in first reply to contact support to help

Re: Error. No data. No calls

BKNS27 — Thu, 07 Dec 2023 21:52:21 GMT

@DenisKh

No go if you activate online. PM removed this feature so you need the app to activate the SIM.