topic Referral code possibly incorrect ? in Get Support

Referral code possibly incorrect ?

johntofflemire — Thu, 07 Dec 2023 16:57:16 GMT

I recently (a week ago) signed up my wife, and my father. Gave them my referral code. Is there a way to check if they entered the correct referral code ? My referral code ends in either a O or 0. They weren't sure what they typed in. Can this be checked by their phone numbers ?

Re: Referral code possibly incorrect ?

hTideGnow — Thu, 07 Dec 2023 17:01:56 GMT

HI @johntofflemire your wife and father should see a credit of $10 on their My Accounts. It would show up as Available funds. So, have them to check

if not there, ask them to create a Community account and submit ticket with PM agent : https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referral code possibly incorrect ?

Handy1 — Thu, 07 Dec 2023 17:02:18 GMT

@johntofflemire Be best to get your wife to contact support to ensure it was applied correctly and she should see the one time $10 credit in her account with in 72 hours of activation

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referral code possibly incorrect ?

Yummy — Thu, 07 Dec 2023 17:27:27 GMT

Referred person should see $10 credit on their account within few days of signing up.

Best way to send and apply referral code is to do plain copy/paste to avoid issues with 1=l or 0=O and similar.

If they do not see credit, they should contact agent so agent can apply your code to their account manually.

Re: Referral code possibly incorrect ?

BKNS27 — Thu, 07 Dec 2023 18:19:32 GMT

@johntofflemire

If they entered correctly you should have gotten a text from PM “Cha-ching! You just added to your Refer a Friend Reward-way to go! Keep referring to earn more. View your Reward”

Re: Referral code possibly incorrect ?

lawalvin — Thu, 07 Dec 2023 18:41:06 GMT

the referral code didn't work for me and my family member who I referred... have to contact CS to get it put in manually