topic Re: phone number in Get Support

phone number

Jeongbae — Tue, 05 Dec 2023 20:10:04 GMT

I dont choose phone number yet. . They saidyour phone is active and ask for pressing 'confirm full acess", they texted the phone number which i dont know it to put 6 digit code. what is this ?.

Re: phone number

Handy1 — Tue, 05 Dec 2023 20:11:29 GMT

@Jeongbae Are you using the app to activate ? Not website you need the app , if same please submit ticket with support to fix

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: phone number

softech — Tue, 05 Dec 2023 20:23:24 GMT

@Jeongbae

were you using the app to activate?? or you used browser to start the activation process??

Re: phone number

Jeongbae — Tue, 05 Dec 2023 20:24:31 GMT

app

Re: phone number

Handy1 — Tue, 05 Dec 2023 20:26:17 GMT

@Jeongbae You can also try to iuninstal the app and re install it see if that helps at all

Re: phone number

softech — Tue, 05 Dec 2023 20:26:44 GMT

@Jeongbae and you use physical sim card?? you already got pass the step to enter the sim number?? If so, try to put the sim card in and test