topic Re: Can I still receive calls from the U.S. after I run out of Talk minutes? in Get Support

Can I still receive calls from the U.S. after I run out of Talk minutes?

jinnrers — Tue, 05 Dec 2023 23:53:19 GMT

Can I still receive calls from the U.S. after I run out of Talk minutes?

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

hairbag1 — Tue, 05 Dec 2023 18:18:39 GMT

@jinnrers

yep...incoming calls are unlimited as long as your current plan is Active.

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

Handy1 — Tue, 05 Dec 2023 18:18:41 GMT

@jinnrers Yes all incoming calls are free no matter where they come from US or mars 🙂

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

HALIMACS — Tue, 05 Dec 2023 18:19:33 GMT

Yes @jinnrers

Incoming calls from anywhere are always included in your plan.

The $15 plan includes 100 outgoing minutes so you can run out of those.

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

Sansan — Tue, 05 Dec 2023 18:20:53 GMT

In coming calls should not be affected no

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

hairbag1 — Tue, 05 Dec 2023 18:22:31 GMT

@jinnrers

BTW...if you are on a plan with limited calling minutes such as the $15 plan...good idea to consider either upgrading to $25 plan OR buy a $5 add-on with 500 minutes of Canada wide calling. Those add-on minutes don't expire but stay on your account until you use 'em up...even if that takes several months or years. It's a good addition to your $15 plan.

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

Gwanzi — Tue, 05 Dec 2023 18:23:03 GMT

yes you can, Just need to be careful not to make outgoing calls

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

Yummy — Tue, 05 Dec 2023 18:25:03 GMT

Yes, you can. Your minutes limit is regarding OUTGOING minutes only. And no extra charge for receiving calls.

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

hairbag1 — Tue, 05 Dec 2023 18:26:02 GMT

@Gwanzi wrote:
yes you can, Just need to be careful not to make outgoing calls

If you run outta regular plan minutes, you simply won't be able to call out. Outgoing calls just won't complete until next regular renewal or you get a calling add-on ($5 / 500 minutes of Canada wide calling) You'll never be billed for calls at a later date.

Re: Can I still receive calls from the U.S. after I run out of Talk minutes?

computergeek541 — Tue, 05 Dec 2023 23:54:40 GMT

@hairbag1 wrote:
@jinnrers
yep...incoming calls are unlimited as long as your current plan is Active.

We actually have no way of knowing that as we don't know which plan the customer has. There are customers with plans that don't include unlimited incoming calls.