topic Re: Sim activation and porting in Get Support

Sim activation and porting

Binmansoor — Tue, 05 Dec 2023 16:01:37 GMT

Hello my phone is no esim compatible so now figured out that I require physical sim .which I finally got from Amazon. Now what. How do I go about setting it up

Re: Sim activation and porting

hTideGnow — Tue, 05 Dec 2023 16:02:47 GMT

HI @Binmansoor

just submit a ticket with CS agent and they can update the sim number for you and complete the activation for you

please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Sim activation and porting

Handy1 — Tue, 05 Dec 2023 16:03:34 GMT

@Binmansoor Use this direct link to contact support to SIM card swap the number for you if you had failed eSIM attempt setting account . If you haven’t sent up account before just download the PM app and creat account and activate the sim

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Sim activation and porting

hairbag1 — Tue, 05 Dec 2023 16:04:28 GMT

@Binmansoor

you'll need the PM app to activate the new account. You'll be given direct in the process on how to port your number to your new PM account. Make sure to use a family or friends PM referral code for your $10 credit.

Re: Sim activation and porting

BKNS27 — Tue, 05 Dec 2023 16:22:26 GMT

@Binmansoor

Did you already activated an eSIM plan for your phone? Or you didn’t yet?