topic Re: Payment method in Get Support

Payment method

Howie44 — Mon, 04 Dec 2023 01:22:16 GMT

I am trying to pay my bill as my current card on file is expired

Re: Payment method

Hollister — Mon, 04 Dec 2023 01:32:31 GMT

@Howie44

Have a look at this thread:

https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Issues-Updating-Credit-Cards/td-p/1102844

Re: Payment method

softech — Mon, 04 Dec 2023 01:35:08 GMT

@Howie44

you can update your credit card and then make a manual payment after, or you can also pay by voucher

To update your credit card information, you can easily done that via My Account

Please login to My Account, go to Payment page, click Manage Subscription, and click Manage Payment Method, or use this direct link: https://myaccount.publicmobile.ca/en/account/payment/manage-card

https://myaccount.publicmobile.ca/en/account/payment/manage-card

Or if you have trouble updating card, you can also pay by voucher to resume service first. Get one from SDM/711/London Drug/Shell and then call *611 on your phone to load your voucher

Re: Payment method

Gwanzi — Mon, 04 Dec 2023 03:36:56 GMT

This is very detailed!