topic Re: Subscription Change in Get Support

Subscription Change

Tyso — Mon, 04 Dec 2023 00:00:59 GMT

Hello

I recently changed my subscription plan to the $34 for 40Gb black friday subscription. However, it no longer says that this new subscription will change over on the 14th December like it's supposed to. Can I confirm this will happen and you will value the $34 for 40Gb subscription?

Kind regards

Re: Subscription Change

TheSterlinger — Mon, 04 Dec 2023 00:05:19 GMT

If you check on subscriptions it should say Upcoming Subscription. https://myaccount.publicmobile.ca/en/account/my-plan-add-on

If it doesn’t shop up you can submit a ticket to a Public Mobile CS agent. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Subscription Change

Handy1 — Mon, 04 Dec 2023 00:14:28 GMT

@Tyso Check your payment page like this mine set to renew on that plan to dec 27!

Re: Subscription Change

XxSimranjeetxX — Mon, 04 Dec 2023 09:20:17 GMT

Could you please elaborate that how we can get Subscription, and Loyalty rewards like you? Thank you. 😁