topic Re: request in Get Support

request

Jaewook — Sun, 03 Dec 2023 18:46:27 GMT

Dear CS agent
I’d just like to cancel my subscribe as blackfriday deal.
Please let me get a ticket for cancel the subcribe.

Re: request

Handy1 — Sun, 03 Dec 2023 18:54:24 GMT

@Jaewook You need to get support to remove the credit card info in the account right away . Or port number out to close account or turn off auto pay . But if you can’t log in please use this direct link to support to help

you can send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: request

hTideGnow — Sun, 03 Dec 2023 18:50:05 GMT

hi @Jaewook no ticket needed to cancel service

but PM is prepaid provider, so you need to disable payment so PM won't charge you on your renewal

Login My Account, Subscription &addons, Manage Subscription, then toggle Subscibed off to disable Autopay. With rhaf, PM will not charge again at next renewal