topic Re: Entered wrong IMEI when completing transfer/port in Get Support

Entered wrong IMEI when completing transfer/port

Bhattjee — Sun, 03 Dec 2023 06:05:49 GMT

Hello,

When trying to port my old bell service to public mobile I incorrectly entered the wrong IMEI number. Because of this my port was unsuccessful. Please can I get help from a mod?

Thank you

Re: Entered wrong IMEI when completing transfer/port

TheSterlinger — Sun, 03 Dec 2023 06:33:13 GMT

You can submit a ticket to a Public Mobile CS agent. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Entered wrong IMEI when completing transfer/port

BKNS27 — Sun, 03 Dec 2023 09:52:23 GMT

@Bhattjee

I will pm the Porting Department number so you can try after 9:00am EST.

Re: Entered wrong IMEI when completing transfer/port

computergeek541 — Sun, 03 Dec 2023 17:24:54 GMT