topic Re: PM tech support in Get Support

PM tech support

Nate1980 — Sun, 03 Dec 2023 03:41:48 GMT

Son is locked out of his account. Number has been ported successfully according to the port team. But he is still unable to make or receive phone calls. Port team says I need Public Mobile tech support. Is there a phone number for them?

Re: PM tech support

Hollister — Sun, 03 Dec 2023 03:44:58 GMT

@Nate1980

You can try getting back into account after an hour. Try reinstalling SIM card, reset network settings and rebooting.

If you need an agent:

you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:

Monday to Sunday: 9 AM to 10 PM EST

Keep an eye on the envelope icon in top right hand corner for a reply from the agent.

Re: PM tech support

Handy1 — Sun, 03 Dec 2023 03:46:45 GMT

@Nate1980 You can use this direct link to submitt ticket with support team

can send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437