topic Re: Charged for sym card in Get Support

Charged for sym card

Overcharged1 — Sat, 02 Dec 2023 22:23:38 GMT

Why was I charged for sym card when it was supposed to be free?

TheSterlinger — Sat, 02 Dec 2023 22:26:32 GMT

eSIM is free as of right now. Physical SIM cards are not.

softech — Sat, 02 Dec 2023 22:28:30 GMT

@Overcharged1 eSIM is free but physical sim is only half price, $5

Sansan — Sat, 02 Dec 2023 22:39:34 GMT

Did you buy an esim?

Overcharged1 — Sat, 02 Dec 2023 23:33:32 GMT

It was a physical sym and was charged $15.00

Phil_Adelphus — Sun, 03 Dec 2023 00:55:09 GMT

@Overcharged1 You bought it through the Public Mobile website? It looks like it has gone back to $10 plus tax and shipping.

Overcharged1 — Sun, 03 Dec 2023 02:04:47 GMT

Sorry, not reading it properly, it does eSIM.

Thanks everyone, have to update my reading skills!