topic Re: Activate account with flip phone in Get Support

Activate account with flip phone

SA99999 — Sat, 02 Dec 2023 22:29:40 GMT

How can I activate my new account if I can't download the app 'cause I only have a flip phone.

Re: Activate account with flip phone

TheSterlinger — Sat, 02 Dec 2023 22:30:23 GMT

You could try downloading the Public Mobile app on another device if your able. If not I'm not too sure how to proceed.

Re: Activate account with flip phone

HALIMACS — Sat, 02 Dec 2023 22:31:46 GMT

You'll need to use someone's smartphone with either Google Play or App store to download the app, then proceed with the activation, then delete the app from their device as they won't need it. (unless they're wanting it...)

On a go-forward from there, you can access self-serve without the app from a desktop or laptop device.

Re: Activate account with flip phone

Andy85 — Sat, 02 Dec 2023 22:59:55 GMT

I think your best option is to activate the SIM on someone else's smartphone device. They will need to download the mobile app and then take the necessary steps to activate your SIM. Once activated, you just need to place the SIM into your flip phone and delete the Public Mobile app from their smartphone.

Re: Activate account with flip phone

HALIMACS — Sat, 02 Dec 2023 23:08:10 GMT

Did @TheSterlinger & I not just write that 30 minutes ago, @Andy85 ?

Re: Activate account with flip phone

Andy85 — Sat, 02 Dec 2023 23:16:25 GMT

@HALIMACS wrote:
Did @TheSterlinger & I not just write that 30 minutes ago, @Andy85 ?

@HALIMACS To a certain degree, yes but there was some information being left out in your messages. Neither of your posts mentioned that the SIM card needed to be moved from one device to the other. I didn't want to assume that the OP knew about that. I'm uncertain why it bothers you that wanted to add extra information to help @SA99999?

Have a great day!

Re: Activate account with flip phone

HALIMACS — Sat, 02 Dec 2023 23:41:00 GMT

LOL

Not bothered @Andy85

Just see many of these substantially repetitive posts sometimes later removed by @computergeek541

😉

Re: Activate account with flip phone

uncertain6 — Sat, 02 Dec 2023 23:53:20 GMT

You can try to activate on your computer.

Re: Activate account with flip phone

HALIMACS — Sun, 03 Dec 2023 00:23:04 GMT

@uncertain6

regrettably with the new rollout 6-7 months ago, the only way to activate is through the app

You used to be able to activate with just Internet access – that’s not the case anymore.

🫤

Re: Activate account with flip phone

computergeek541 — Sun, 03 Dec 2023 08:25:10 GMT

@Andy85 wrote:
I think your best option is to activate the SIM on someone else's smartphone device. They will need to download the mobile app and then take the necessary steps to activate your SIM. Once activated, you just need to place the SIM into your flip phone and delete the Public Mobile app from their smartphone.

There's no requirement to insert the SIM card in a smartphone as the Public Mobile SIM doesn't need to be in the same device as the one running the app.