topic Re: Esim in Get Support

Esim

car62 — Sat, 02 Dec 2023 00:15:45 GMT

Does anyone know how I can transfer my physical SIM card from my iPhone SE 2020 to my my new iPhone 14 I tried watching it on you tube but my mind can’t catch what they are saying

Re: Esim

Handy1 — Sat, 02 Dec 2023 00:19:54 GMT

@car62 Personally I just would just put the physical sim into the new iPhone 14 but if you really want eSIM you have to download the PM app on the new iphone14 and go to subscriptions add on page . Notice shop sim now select it and choose sim download and install it that’s it

Re: Esim

HALIMACS — Sat, 02 Dec 2023 00:21:14 GMT

You simply remove the SIM card from the one device, and place it in the other.

CORRECTION: the iPhone 14 is e-SIM only IF you got a US model... you'll need to purchase an e-SIM from Public Mobile to use it in this new device.

Do so under the SHOP tab above.

Re: Esim

Gwanzi — Sat, 02 Dec 2023 00:20:01 GMT

it is very easy, download Public mobile app in your new phone, and buy a esim from your app, then it will guide you to transfer! at the same time, do not put your old sim card in your phone!

Re: Esim

hTideGnow — Sat, 02 Dec 2023 00:21:11 GMT

hi @car62 make sure to know esim cannot be transferred between phones. So, you have to pay for new esim again when you change phone

To change physical to esim, download PM app. Login the app, Subscription & Addon and then Shop esim to buy and install esim

Re: Esim

Handy1 — Sat, 02 Dec 2023 00:24:13 GMT

@HALIMACS And @car62 the iPhone 14 and even 15 are both physical sim and eSIM capable . Only if the device was bought in the U.S. would it only be eSIM iPhone

Re: Esim

HALIMACS — Sat, 02 Dec 2023 00:22:49 GMT

I know @Handy1 - updated post to reflect this in case OP using a US based model.

Good catch 😉

Re: Esim

car62 — Sat, 02 Dec 2023 00:42:21 GMT

You just made my life a lot easier I took the phone case off it there is I guess when you get older you get frustrated faster again thank you

Re: Esim

Handy1 — Sat, 02 Dec 2023 01:00:50 GMT

@car62 We happy to hear it enjoy the new iPhone 🙂

Re: Esim

Leamon — Sun, 25 Feb 2024 03:49:12 GMT

In order to make the change, download and install the Public Mobile app on the new phone and buy a new eSIM card to replace the current one.