topic Re: number not active in Get Support

number not active

4dreamers — Fri, 01 Dec 2023 23:31:30 GMT

Why would my number be inactive if everything is paid and up to date.

Chalupa_Batman — Fri, 01 Dec 2023 23:22:47 GMT

Have you dialed 611 to confirm your account is paid up?

If still having issues, CS Agent can be reached here.

hTideGnow — Fri, 01 Dec 2023 23:32:31 GMT

hi @4dreamers maybe Autopay failed to kick in?

call 1-855-4PUBLUC and enter your number, the system will tell you if you account really suspended from payment issue

if it is suspended, you cam pay while you are on that phone number of you know the 4 digits account pin or you can login My Account to pay

HALIMACS — Sat, 02 Dec 2023 00:10:52 GMT

Check your payment card. When was the last charge from Public Mobile? Within the last 30 days?

(@hTideGnow - nice new avatar 😉)