topic Re: email address in Get Support

email address

benz4 — Fri, 01 Dec 2023 22:02:36 GMT

I have another phone # attached to my account.

When I try to go to the account from that Phone # It requires a email address. I cant log in with any of 3 email addresses we have. Is there a way we can find out the email address?

The phone # is: ###-###-####

Re: email address

Handy1 — Fri, 01 Dec 2023 22:07:19 GMT

@benz4 You can use the forgot email option and see what emails you use gets the code sent to it . Also if your using the same device to try and log into the different accounts be sure to clear Web browser cave a cookies and go incognito or private mode to access the next account each time

Re: email address

Andy85 — Fri, 01 Dec 2023 22:04:20 GMT

Hi @benz4,

When you are at the login screen, I suggest you click on "Forgot Email". Further instructions will be provided to you so that you can retrieve the details required to log in!

Re: email address

softech — Fri, 01 Dec 2023 22:04:29 GMT

@benz4 it you cannot figure out which email address eas used and the recovery buttons didn't help, please engage support by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there