topic esim in Get Support

esim

frank841 — Fri, 01 Dec 2023 19:05:59 GMT

I accidentaly deleted my esim after having trouble with activation. Is it possible pour get a new QR code?

Re: esim

hTideGnow — Fri, 01 Dec 2023 19:08:17 GMT

Hi @frank841

yes, you can get a new QR code but you need to pay for it.

on the phone that needs the eSIM, download PM app and login, Go to Subscription & add-on page and buy sim there

Re: esim

computergeek541 — Fri, 01 Dec 2023 19:09:27 GMT

@frank841 wrote:
I accidentaly deleted my esim after having trouble with activation. Is it possible pour get a new QR code?

Please check your e-mail inbox as there should be a message from Public Mobile containg this QR barcode.

Re: esim

softech — Fri, 01 Dec 2023 19:10:14 GMT

@frank841

you need to pay and buy new eSIM if you deleted it

Yes, while eSIM is "cool", there are disadvantages as well. For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again. There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click ⊕ or ⧁ at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now. You can buy and install eSIM from there

Re: esim

Norbert19 — Fri, 01 Dec 2023 19:49:37 GMT

Reading all these problems with Esims , im starting to think the average consumer just isn't ready for them.