topic Re: Website login in Get Support

Website login

Andy85 — Fri, 01 Dec 2023 15:50:47 GMT

Hello, is anyone else having difficulty logging into their Public Mobile account?

(I cleared my cache but that hasn't resolved the issue)

hTideGnow — Fri, 01 Dec 2023 15:51:40 GMT

confirm.. same for me

Handy1 — Fri, 01 Dec 2023 15:55:21 GMT

@Andy85 Yes me too

BKNS27 — Fri, 01 Dec 2023 15:55:55 GMT

Website and app are under maintenance until 9:00am EST.

Jedi1 — Fri, 01 Dec 2023 15:56:25 GMT

Same for me. I came to double check the maintenance time.

hTideGnow — Fri, 01 Dec 2023 15:57:27 GMT

hope you are on the issue already

Andy85 — Fri, 01 Dec 2023 15:57:44 GMT

@BKNS27 wrote:
@Andy85
Website and app are under maintenance until 9:00am EST.

@BKNS27 But the maintenance should only begin tonight at 10PM EST

BKNS27 — Fri, 01 Dec 2023 16:01:01 GMT

Yes you are right…got my dates wrong.

hTideGnow — Fri, 01 Dec 2023 16:02:43 GMT

no worries @BKNS27 , I got it mixed up this morning when looking at that, too

Andy85 — Fri, 01 Dec 2023 16:07:55 GMT

@BKNS27 @hTideGnow I still can't believe we're already in December! This year flew by... lol

Yummy — Fri, 01 Dec 2023 16:10:21 GMT

No issue here using computer. It takes about a minute for all data to be populated on account screen but it works as expected (but so slow!).

Andy85 — Fri, 01 Dec 2023 16:13:31 GMT

@Yummy The site seems to be working again for me too

hTideGnow — Fri, 01 Dec 2023 16:14:45 GMT

yes, confirm. I am in