topic Re: Switching to PM from Virgin…Porting # in Get Support

Switching to PM from Virgin…Porting #

MacGillicutty — Fri, 01 Dec 2023 19:44:03 GMT

I’ve been with PM from VirginM for a month now. My # still isn’t Ported over. I have talked to Virgin a few times already & have told them twice that I cancelled them & Port my # over. Just got a November bill with them. I put my old SIM card in & many of my text messages have gone there, but I’m getting other here on PM. I’m 1/2 way between both!!!!! Very frustrating….even my PM texts are going to virgin!! Want this fixed asap …how is it done

Re: Switching to PM from Virgin…Porting #

Handy1 — Fri, 01 Dec 2023 14:10:52 GMT

@MacGillicutty Sounds like the port didn’t fully complete . I will send you the listing team number private message right away . Call them and they can re trigger the port request for you .

Re: Switching to PM from Virgin…Porting #

MacGillicutty — Fri, 01 Dec 2023 14:14:41 GMT

Thank you so much…. It’s been a crazy month. Didn’t even realize some of my calls/text both ways were getting through. I’m so glad i kept my VM SIM card…so I put it back in & found texts from different ones plus from VM & PM…

Re: Switching to PM from Virgin…Porting #

MacGillicutty — Fri, 01 Dec 2023 14:15:35 GMT

Re: Switching to PM from Virgin…Porting #

MacGillicutty — Fri, 01 Dec 2023 14:16:37 GMT

I’m new at this I just sent a reply meant for you to GreatNeighbour/super voisin

Re: Switching to PM from Virgin…Porting #

MacGillicutty — Fri, 01 Dec 2023 14:22:17 GMT

I didn’t get the listing team number in a pm yet Handy 1

Re: Switching to PM from Virgin…Porting #

hTideGnow — Fri, 01 Dec 2023 14:29:11 GMT

@MacGillicutty wrote:
I didn’t get the listing team number in a pm yet Handy 1

HI @MacGillicutty

I sent you the number as well. Please check Community inbox

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage