topic Re: Porting not completed in Get Support

Porting not completed

Jessica5566 — Thu, 30 Nov 2023 19:53:33 GMT

I just switched from Fido about a week ago and I'm using esim for PM. But until now my transfer is not completed, I can't send out or receive SMS, or receive phone calls from numbers of certain carrier.

My Fido account is still active, I guess I'm still being charged by them. And I have to keep using both card just so I don't miss anything.

And PM doesn't have real agent to help, and there isn't any number I can call, I'm trying my luck here.

Re: Porting not completed

Handy1 — Thu, 30 Nov 2023 19:57:04 GMT

@Jessica5566 No worries I’ll send you the porting team. Number private message and they can te trigger the port request for you

Re: Porting not completed

Andy85 — Fri, 01 Dec 2023 03:29:33 GMT

Hi @Jessica5566,

I'm just following up on your porting issue. Were you able to resolve your issue by contacting the porting phone number?

Re: Porting not completed

RINORENZ — Thu, 11 Jan 2024 22:52:15 GMT

Please send me the porting team too, having similar issue. Need to reinitiate port.