topic Re: Problem with outbound calls and text in Get Support

Problem with outbound calls and text

GGG51 — Thu, 30 Nov 2023 22:05:33 GMT

I signed up yesterday with Public Mobile and after numerous issues, I can now receive calls and text but NOT outbound calls and text.

Re: Problem with outbound calls and text

Handy1 — Thu, 30 Nov 2023 20:18:38 GMT

@GGG51 Please submit ticket with support

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Problem with outbound calls and text

GGG51 — Thu, 30 Nov 2023 20:55:04 GMT

Thanks will do!

Re: Problem with outbound calls and text

Phil_Adelphus — Thu, 30 Nov 2023 22:02:58 GMT

@GGG51 Please hit the little v in a circle top right, select Edit and remove your phone numbers from your post as this is a public web page for all to see

Re: Problem with outbound calls and text

GGG51 — Thu, 30 Nov 2023 22:09:45 GMT

Thanks for the tip Phil. All done!

I"m learning a lot about your Community today! I would encourage Public Mobile to do a short video on how to optimize your Community services.

Thanks again,

Gilbert

Re: Problem with outbound calls and text

Andy85 — Fri, 01 Dec 2023 03:18:54 GMT

@GGG51 Happy to see that your phone service is working fine! Good job @Phil_Adelphus for figuring out the solution! Smart thinking!