topic Re: profile in Get Support

profile

Marius2 — Wed, 29 Nov 2023 21:10:28 GMT

How do I find my account number?, how do I access my profile? how do I change my verification phone number?

Re: profile

softech — Wed, 29 Nov 2023 21:14:45 GMT

@Marius2 you can find the account number 9n My Account's profile page

https://myaccount.publicmobile.ca/en/account/my-profile

For changing the phone number to receive 2FA, to to profile 0age, click Manage EverSafe ID

https://myaccount.publicmobile.ca/en/account/my-profile

Re: profile

TheSterlinger — Wed, 29 Nov 2023 21:14:23 GMT

To access your account click the three lines at the top of this page and click Sign In or My Account. Then click the drop down arrow and click Profile. If you scroll down to Account Info and press the eye button you can see your account number. To change to verification phone number go to the top and click Manage Eversafe ID. There you can change the phone number.

This link will lead you to My Account page

Re: profile

BKNS27 — Wed, 29 Nov 2023 22:34:12 GMT

@Marius2

If you are on the PM app, click on “+” in circle then over to Payment section and if you click on View Payment History>Download. It will have all the information of your account including account number.

Re: profile

Marius2 — Thu, 30 Nov 2023 20:27:50 GMT

There are no lines at the "top of this page" as you mention. Here is the url

https://productioncommunity.publicmobile.ca/t5/Get-Support/profile/m-p/1099867#M768566