topic Re: PM Rewards - pre 2022 points program in Get Support

PM Rewards - pre 2022 points program

Spirit1984 — Wed, 29 Nov 2023 18:18:59 GMT

Hello:

My wife has a very basic plan because she hardly ever uses her cell phone. She pays $15/month but she is charged only $11 because she get a total of $4 credit every month. She is still on the pre 2022 Rewards perks.

My question is this: if she decides to change her plan and get something like a $34/month plan will she still receive the $4 rewards credit as she is currently?

The $4 credit is broken down as follows: $2 for pre-authorized cc payment + $2 for being a loyal client

Re: PM Rewards - pre 2022 points program

mojorising — Wed, 29 Nov 2023 18:22:18 GMT

Yes, she will not lose her rewards by changing.

Please note that the $34 plan is no longer available.

Re: PM Rewards - pre 2022 points program

Hollister — Wed, 29 Nov 2023 18:22:35 GMT

@Spirit1984

Changing plans has no effect on the rewards. Make sure to choose change plan on next renewal date. If you do an immediate plan change you get no credit for your current plan.

Re: PM Rewards - pre 2022 points program

hTideGnow — Wed, 29 Nov 2023 18:27:09 GMT

HI @Spirit1984

no worries, you are safe. Change plan has no effect with rewards systems, you won't get changed over because of that. So, you will get the same monthly rewards as before

Re: PM Rewards - pre 2022 points program

aerokit88 — Wed, 29 Nov 2023 20:40:40 GMT

Old legacy rewards remains, even when changing subscriptions. Just don’t select the new points rewards option. In fact, don’t even select ‘Check out our new points rewards program’

Re: PM Rewards - pre 2022 points program

Spirit1984 — Wed, 29 Nov 2023 20:54:48 GMT

Thanks everyone! Great responses!