topic Re: Signal Strength - PM vs Telus in Get Support

Signal Strength - PM vs Telus

Camera4617 — Wed, 29 Nov 2023 00:38:18 GMT

Hi there,

I know that PM is using Telus towers for signal, but is the same strength? I'm having some signal issues indoor, like shopping malls and I doubt that Telus customers have it too. Any way to test that?

Tnx

Re: Signal Strength - PM vs Telus

Handy1 — Wed, 29 Nov 2023 00:40:02 GMT

@Camera4617 Only to truly test it is have you and a friend from Telus to be in same spot at same time with same handsets . But as your aware PM is Telus and there should be no difference

Re: Signal Strength - PM vs Telus

hairbag1 — Wed, 29 Nov 2023 00:41:49 GMT

@Camera4617

PM network is Telus network...you don't really think Telus would choke down PM service, do you ?...nawwww !

Re: Signal Strength - PM vs Telus

lebalo — Wed, 29 Nov 2023 01:07:57 GMT

It's unlikely that this would be an issue of signal strength (we'd all be complaining). Maybe check your phone's network settings or have a friend with Telus nearby next time.

Re: Signal Strength - PM vs Telus

HALIMACS — Wed, 29 Nov 2023 01:33:37 GMT

No @Camera4617

Not related.

I have an alternate service with a Big 3 provider on the 5G Network, and I also have reduced signal capability in large concrete structures which would include malls.

It's likely environmental, device, and signal to nearest cell tower related.

Re: Signal Strength - PM vs Telus

Chrissyrioux12 — Wed, 29 Nov 2023 01:59:16 GMT

There is no difference I have an eSIM

for Telus sim for PM same thing

Re: Signal Strength - PM vs Telus

PHenry — Wed, 29 Nov 2023 02:53:34 GMT

It's the exact same network, no differences. In fact, my phone is rooted and the network name just displays "TELUS" instead of Public Mobile, since apparently there is normally a code that the SIM card sends to phones to change the word "TELUS" to "Public Mobile" for normal unrooted phones, because it's literally just the Telus network under a pseudonym.

Re: Signal Strength - PM vs Telus

Sony16 — Wed, 29 Nov 2023 04:35:56 GMT

Hi. I have a work phone that is Telus and my personal phone PM and both have the same signal strength throughout the GTA.

Thanks