topic Re: Transfer number in Get Support

Transfer number

RiverU — Wed, 29 Nov 2023 00:27:05 GMT

Re: Transfer number

RiverU — Wed, 29 Nov 2023 00:28:00 GMT

What the **bleep** is this. Can I talk to someone else please. I am having trouble transfer my number

Re: Transfer number

hairbag1 — Wed, 29 Nov 2023 00:36:51 GMT

@RiverU

https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

does this info help ?

added...

please let us know where you run into trouble. PM is not traditional live contact center...you deal with the Community Forum for most issues and we'll provide guidance if we can't solve. Give us as much info as you can ok.

Re: Transfer number

Andy85 — Wed, 29 Nov 2023 00:36:53 GMT

Hi @RiverU,

Which step are your stuck at exactly? What was the error you received if you got an error message?

Re: Transfer number

Sony16 — Wed, 29 Nov 2023 04:40:10 GMT

Hi. You should have received a text message saying that they had trouble porting your # and a member from PM will reach out to you shortly. Did you receive any text message from PM?