topic Re: Not able to receive calls from *67 numbers in Get Support

Not able to receive calls from *67 or blocked numbers

Curtis351 — Sun, 03 Dec 2023 17:54:23 GMT

This started happening after I moved over to public. My Doctor calls me using *67 + my number, but today, he was not able to get through and getting a call failed message. I just had a buddy try on his phone with *67 and he also got a call failed response.

I have an up to date iOS phone, Silence Unknown Callers is set to Off and I have no blocked Contacts. I have reset my network settings and rebooted my iPhone a couple of times now. Do not Disturb has never been turned on.
I am using the Public Mobile ESim and not using a sim card.

Any way to allow it so I can at least receive these calls?

Re: Not able to receive calls from *67 numbers

TheSterlinger — Tue, 28 Nov 2023 22:43:11 GMT

Try #31#

Re: Not able to receive calls from *67 numbers

Curtis351 — Tue, 28 Nov 2023 22:44:31 GMT

Thanks - that will work for me blocking my number. The bigger issue is unknown callers (doctor) not being able to reach me or my voice mail

Re: Not able to receive calls from *67 numbers

softech — Tue, 28 Nov 2023 22:44:58 GMT

@Curtis351 so, you are receiving regular non caller id hidden calls without problem??

Try your sim card in another phone just to confirm it is not a device issue

Also, try Reset Network Settings and check again

Re: Not able to receive calls from *67 numbers

TheSterlinger — Tue, 28 Nov 2023 22:49:09 GMT

Since you with Public mobile now *61 number doesn’t work anymore, so they have #31# instead.

Re: Not able to receive calls from *67 numbers

Curtis351 — Tue, 28 Nov 2023 22:57:41 GMT

I can receive calls normally (if the number isn't blocked)
I am using the esim from public, so I took out my old sim card
I reset network settings

Still not working from a blocked line

Re: Not able to receive calls from *67 numbers

TheSterlinger — Tue, 28 Nov 2023 23:37:45 GMT

Did this work @Curtis351

Re: Not able to receive calls from *67 numbers

Curtis351 — Tue, 28 Nov 2023 23:43:44 GMT

no - I am not concerned about blocking my number, but blocked numbers are not making to to my phone

Re: Not able to receive calls from *67 numbers

TheSterlinger — Tue, 28 Nov 2023 23:55:09 GMT

Even if they do #31# before your phone number?

Re: Not able to receive calls from *67 numbers

Curtis351 — Wed, 29 Nov 2023 00:03:48 GMT

Sorry, I understand what you are saying. Yes, if I do a test with #31# from a friend's line, their call makes it through as an unknown caller. But are hospitals going to know to use this to get a hold of me in the future?

Re: Not able to receive calls from *67 numbers

TheSterlinger — Wed, 29 Nov 2023 00:09:40 GMT

I understand what your saying but if you inform them, maybe they can put like a note on your file or something similar so that they always know to call you #31#, I tried it with my phone *67 call does not go through.

Re: Not able to receive calls from *67 numbers

Curtis351 — Wed, 29 Nov 2023 00:12:54 GMT

I suppose, but kinda defeats the whole *67 phone standard. Who would know to use #31#? Appreciate your assistance.