topic Re: Reward for returning customer in Get Support

Reward for returning customer

bari_islam — Tue, 28 Nov 2023 21:03:49 GMT

I was with Public Mobile for a long time until last year's May. When I had to give my number to my employer. Now, I got my number back and thinking of coming back to PM. But I lost all my perks like referral, yearly loyalty stuff etc. Any chance to get these back as I'm thinking to switch back to PM again?

Re: Reward for returning customer

Hollister — Tue, 28 Nov 2023 21:05:53 GMT

@bari_islam

Sorry, you will have to go on the new points system.

https://www.publicmobile.ca/en/bc/get-help/articles?q=Points

Re: Reward for returning customer

TheSterlinger — Tue, 28 Nov 2023 21:07:27 GMT

No, unfortunately you have to start all over again with the new Public Mobile points system.

Re: Reward for returning customer

Sansan — Tue, 28 Nov 2023 21:22:35 GMT

@bari_islam

As stated in previous 2 posts no they are lost and you are deemed new customer; however the new points system is better than nothing. You do get 5% back each month. Does your other provider do that? Plus do what we are doing here helping you and others and you get a little something something 😉 too.

Re: Reward for returning customer

AK32 — Tue, 28 Nov 2023 22:33:35 GMT

Seems like they are pushing everyone to the new rewards system which isnt great. In fact its next to nothing. Even the 5% back is given in PM Points which you cant use until its built up for a while. I personally will be shopping around this holiday season.