help messed up and clicked the wrong option

Jesse14 — Tue, 28 Nov 2023 20:00:15 GMT

I wanted to change my subscription to the new black Friday deal and I didn't click renew so I was charged for a full month instead of just having it switch over once my current month ended. So now I've double paid for a month. Anyway to fix this?

Re: help messed up and clicked the wrong option

softech — Tue, 28 Nov 2023 20:02:49 GMT

hi @Jesse14 PM is prepaid provider and they might not be able to reverse it. But if you just did the wrong plan change just now, there is a slight chance

Please message agent and discuss with them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

topic Re: help messed up and clicked the wrong option in Get Support

help messed up and clicked the wrong option

Re: help messed up and clicked the wrong option