topic Re: sim not activating in Get Support

sim not activating

50feuilles — Tue, 04 Jan 2022 20:35:33 GMT

hello, im trying to activate my sim that i bought at walmart, i keep getting a message saying cannot activate sim

Re: sim not activating

Anonymous — Sat, 24 Feb 2018 03:22:43 GMT

@50feuilles, First thing to try is to clear your browser's cache & run the browser in incognito/private mode. You should also try another browser (if you can), also in incognito/privacy mode.

Is there a more specific message?

Re: sim not activating

will13am — Sat, 24 Feb 2018 03:36:59 GMT

As suggested, trying incognito mode, clearing browser cache and using a different browser are ways around the account activation issues. Failing this, you can seek help from a moderator. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452