topic Re: Switch to ESIM from physical? in Get Support

Switch to ESIM from physical?

Truecanadian88 — Wed, 29 Nov 2023 08:35:46 GMT

Is it possible to switch from a physical sim to an eSIM?

Re: Switch to ESIM from physical?

Phil_Adelphus — Tue, 28 Nov 2023 11:32:30 GMT

@Truecanadian88 Yes but you would have to buy the e-sim and bear in mind that they are not transferrable if you get a new phone, you would have to buy another one. The plus with a physical sim is that if you get a new phone you just take the card out of the old phone, put it in the new one and you're done.

Re: Switch to ESIM from physical?

Handy1 — Tue, 28 Nov 2023 11:38:31 GMT

@Truecanadian88 Yes you need to buy it on the app subscription add on page . Notice shop sim now select it then choose eSIM download and instal

Re: Switch to ESIM from physical?

dwh1 — Tue, 28 Nov 2023 12:40:03 GMT

@Phil_Adelphus wrote:
@Truecanadian88 Yes but you would have to buy the e-sim and bear in mind that they are not transferrable if you get a new phone, you would have to buy another one. The plus with a physical sim is that if you get a new phone you just take the card out of the old phone, put it in the new one and you're done.

This is true, but there are advantages to esims as well:
- security - if your phone is stolen but is securely locked, an esim cannot be removed and put into another phone. This helps keep two-factor SMS messages more secure, in particular.

- when travelling, you can buy a local sim card and put in your phone without having to remove the esim to make room for it - the esim can simply be disabled in the phone's settings. If nothing else, this reduces the risk of losing your esim