topic Re: Anyone else experiencing service/data issues? in Get Support

Anyone else experiencing service/data issues?

Olivia24 — Wed, 29 Nov 2023 08:36:42 GMT

No service (SOS). “ LTE Calls Turned Off
Public Mobile has turned off LTE calls on your account.” This started last night. I am a new customer, but it was working fine before this. Can neither call or text. My payments/plan are up to date when I look on my account. Thanks in advance!

Re: Anyone else experiencing service/data issues?

Phil_Adelphus — Tue, 28 Nov 2023 10:54:24 GMT

@Olivia24 Someone else mentioned this yesterday.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Public-Mobile-LTE-Calls/td-p/1097556

You may want to try the suggestions there and if that doesn't help then contact customer support at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437