topic Re: Regarding the new plan in Get Support

Regarding the new plan

Marhoho — Tue, 28 Nov 2023 09:08:35 GMT

After I signed in my account, the it shows

the New plan should be active on 28th. But I didn’t see any change. By the way, the bottom one shown:

Aoubt Due Feb 26, 2024. What does it means??’Thank you!

what does

Re: Regarding the new plan

BKNS27 — Tue, 28 Nov 2023 09:22:42 GMT

@Marhoho

This is normal on the day before your renewal date. If you have service just ignore it. There should also be the automatic Top-Up in your shopping cart to renew your plan.

You must be on a 90 day plan for the additional $5 credit/month but you are charge every 30 days. February 26/24 is when your 90 day plan expires.

Re: Regarding the new plan

Marhoho — Tue, 28 Nov 2023 09:38:27 GMT

thank you for your quick reply. I’m new for PM , so when means this plan will be expired on Deb 26, ,2024? By the way, what is different between 30 day plan and 90 day plan?

Re: Regarding the new plan

Phil_Adelphus — Tue, 28 Nov 2023 09:50:44 GMT

@Marhoho Sometimes a plan will have a choice between 30 days and 90 days. With the 90 day version you get 3 times the data at the beginning to last the whole 90 days. You also pay for the whole 90 days up front. Usually there is $5 or $10 dollars discount per 30 days on the 90 day plan.

Re: Regarding the new plan

Marhoho — Tue, 28 Nov 2023 09:58:36 GMT

Thank you! I guess my plan doesn’t show any choices. I’ve been charged every 30 day.

Re: Regarding the new plan

BKNS27 — Tue, 28 Nov 2023 10:00:21 GMT

@Marhoho

December 26/23 is the end of your 30 days cycle.

The 90 day plan will give you an additional $5 discount but is offered only in the higher data plans. It will be in the Subscription & Add-on section in your account if it is noted or just Google the Public Mobile plans.

Re: Regarding the new plan

Marhoho — Tue, 28 Nov 2023 10:04:48 GMT

Thank you! Very clear explanation 。

Re: Regarding the new plan

Phil_Adelphus — Tue, 28 Nov 2023 10:13:57 GMT

@Marhoho I think only the $65 Canada/US plan has a 90 day option currently (in most provinces).