topic Re: my account in Get Support

my account

TSF — Mon, 27 Nov 2023 22:23:06 GMT

Anyone else getting "not authorized login" when trying to login to MY ACCOUNT?

Re: my account

TheSterlinger — Mon, 27 Nov 2023 22:24:11 GMT

No… But the website/app tends to be buggy/glitchy if you try again and get the same message then clear cache wait a bit then try again.

Re: my account

Teo0321 — Mon, 27 Nov 2023 22:24:27 GMT

Hey @TSF, I don't have any issues but try changing your browser, clearing your cookies or using Incognito. That should help. Best of luck! 🙂

Re: my account

Handy1 — Mon, 27 Nov 2023 22:24:41 GMT

@TSF Try again incognito private mode or from another device or try the app instead . If still no luck get support to help you gain access

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: my account

LitlLdy — Mon, 27 Nov 2023 22:32:07 GMT

@TSF wrote:
Anyone else getting "not authorized login" when trying to login to MY ACCOUNT?

@TSF , I looked just now & the Public Mobile apps loads my account for me (slow loading as usual). Then I signed into My Account using Safari in private/incognito mode & it loads fine! A lot faster/better than it has been the last couple days! I may have just jinxed myself though! 😆

Re: my account

TSF — Mon, 27 Nov 2023 22:39:31 GMT

thx, I'll give it a shot

Re: my account

TSF — Mon, 27 Nov 2023 22:40:37 GMT

thx, I'll try that

Re: my account

TSF — Mon, 27 Nov 2023 22:40:57 GMT

thx!