topic Cancel subscribe in Get Support

Cancel subscribe

Jaewook2 — Mon, 27 Nov 2023 19:29:11 GMT

I have paid for blackfriday plan subscribe but not yet ported in.

I’d like to cancel the subscribe and refund also.

Re: Cancel subscribe

hTideGnow — Mon, 27 Nov 2023 19:30:45 GMT

PM is prepaid provider and usually do not provide refund. If you have not used the service yet, maybe you have a chance. please submit a ticket with CS Agent here and try to work with them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cancel subscribe

Chalupa_Batman — Mon, 27 Nov 2023 19:32:30 GMT

Hello @Jaewook2

Was there something wrong? Did you have an troubles that we may be able to help with?

Re: Cancel subscribe

hairbag1 — Mon, 27 Nov 2023 19:47:04 GMT

@Jaewook2

since you already paid...why not tetst drive PM for 30 days ? You can always port away later on. Whatcha got to lose ! 😎

added...you don't even need to port existing number in to PM...you can take a temporary number to start...then if you like PM, port in to PM with old number.

Re: Cancel subscribe

BKNS27 — Mon, 27 Nov 2023 20:48:51 GMT

@Jaewook2

If the porting is not completed and your old SIM still works then you haven’t subscribed or paid for a plan so you weren’t charged.