topic Re: Number transfer from Bell Mobility in Get Support

Number transfer from Bell Mobility

YanS — Sun, 03 Dec 2023 18:03:33 GMT

I picked the "transfer number" when starting the plan. Got the message from Bell Mobility. Answered YES. Put in the SIM and the phone seems to be working fine but when I phoned the Bell to cancel my mobile service I was told by the customer rep that they have no record of the number transfer and that the number is with them still. So how does one go about finding out if the number is properly transferred and that I will not end up paying TWO phone companies for the service? Can I tell Bell to cancel my mobile service with them irrespective what their records show without worrying that it would render my number out of service?

Re: Number transfer from Bell Mobility

Chalupa_Batman — Mon, 27 Nov 2023 18:32:00 GMT

Hi @YanS

Take a look in the top right corner of the page mail box. I'll send you a number to call to get it triggered again.

Re: Number transfer from Bell Mobility

Handy1 — Mon, 27 Nov 2023 18:32:46 GMT

@YanS I’ll send you the porting team number private message and they can re trigger the port request for you

Re: Number transfer from Bell Mobility

hTideGnow — Mon, 27 Nov 2023 18:33:45 GMT

HI @YanS

there is a porting team you can call to confirm porting status. i will message you the phone number. Check your Community inbox

Re: Number transfer from Bell Mobility

TomPham — Mon, 27 Nov 2023 18:56:58 GMT

I am having the same issue can you please send the porting team number to my inbox please? Thank you