topic Re: Transfer number later on in Get Support

Transfer number later on

plummer66 — Mon, 27 Nov 2023 17:16:01 GMT

So....I am currently on TenTenTel.com plan with 3 lines (big mistake). Anyways...I want to port out over to PM. TenTen are purposely dragging their heels giving my required information to port out. My question is...... can I get a PM subscription with a new number.....and when I get my details to port out of TenTenTel....transfer my PM subscription over to my main number?

Thanks!

Re: Transfer number later on

hTideGnow — Mon, 27 Nov 2023 17:17:02 GMT

HI @plummer66

yes, you can get a new number first and submit request to port later. It can be easily done, just login My Account and Profile page

Re: Transfer number later on

Teo0321 — Mon, 27 Nov 2023 17:39:43 GMT

Hello @plummer66

Yes, you can generally get a new Public Mobile (PM) subscription with a new number and later port your main number over once you have the required information from TenTenTel. When you sign up with Public Mobile, you'll be assigned a temporary number. Once you receive the necessary details from TenTenTel, you can initiate the porting process through Public Mobile. It's important to follow Public Mobile's porting instructions and provide accurate information to ensure a smooth transition. Keep in mind that there might be a temporary period during the porting process when both numbers are active, but once the port is complete, your main number will be associated with your Public Mobile subscription. Always double-check with Public Mobile's customer support for specific details and assistance throughout the porting process.

Re: Transfer number later on

plummer66 — Mon, 27 Nov 2023 17:44:19 GMT

so what is the best way to do this for my 1 line that is not esim compatible?

Re: Transfer number later on

plummer66 — Mon, 11 Dec 2023 21:12:05 GMT

So does that mean that I will have to purchase another esim to initiate the transfer? thx

Re: Transfer number later on

plummer66 — Mon, 18 Dec 2023 08:08:55 GMT

So I am still waiting for my account number from my previous provider. Yesterday he just asked me for the sim card numbers. Why would he need my new sim card numbers? Sounds fishy to me. I just need the account number from him so that I can issue the port transfer through Public correct? Thanks