topic Re: DATA NOT WORKING in Get Support

DATA NOT WORKING

Jossybaby83 — Mon, 27 Nov 2023 16:48:10 GMT

My subscription was successfully renewed today - I can make calls and text messages - BUT DATA IS NOT WORKING!!!

Handy1 — Mon, 27 Nov 2023 16:49:48 GMT

@Jossybaby83 Try resetting network settings see if that helps also check your APN settings

hairbag1 — Mon, 27 Nov 2023 16:49:53 GMT

make sure data is enabled in Settings

Jossybaby83 — Mon, 27 Nov 2023 17:37:14 GMT

it is

Jossybaby83 — Mon, 27 Nov 2023 17:37:25 GMT

tried it - nothing

hTideGnow — Mon, 27 Nov 2023 17:38:11 GMT

HI @Jossybaby83 did you make a plan change today? We saw many posts about data issue after plan change

you can try Reset all networks first

Jossybaby83 — Mon, 27 Nov 2023 17:56:04 GMT

Yes my plan was scheduled to change on renewal