topic Re: Change plan on Renewal in Get Support

Change plan on Renewal

MoCh — Mon, 27 Nov 2023 02:12:32 GMT

I have a 50$ plan us-canada + 40gb, this plan was automatically renewed on November 25th. Today November 26 i found a black Friday deal for 34$s that i want to change to. Of course i dont want to pay now for it since i already renewed the 50$ plan yesterday. So my question is, if i set it to start the new plan upon renewal, which should be December 25th, and the 34$ black Friday plan wasn’t availability by then, what will happen in that case?

Re: Change plan on Renewal

Hollister — Mon, 27 Nov 2023 02:13:42 GMT

@MoCh

Choose change on next renewal and you are good to go.

Re: Change plan on Renewal

hTideGnow — Mon, 27 Nov 2023 02:14:43 GMT

HI @MoCh

if you schedule the plan change while it is still available , PM will honour it. You can take a screenshot and keep it as a proof in case you need to argue with PM later. But usually no problem.

Re: Change plan on Renewal

Cottage2012 — Mon, 27 Nov 2023 02:59:17 GMT