topic payment loop in Get Support

payment loop

rayscoins — Mon, 27 Nov 2023 00:19:58 GMT

Hey I wanted to select one kf the promotional offers for black Friday but my account did t have enough on it to do so. I got a payment voucher and it wouldn't let me submit it without paying for the old plan that I already had but I wad trying to switch plans and I could only do that kf the money was in my account. It ended up paying for the old one and not giving me the features I wanted as well as not even actually gojng through at all so I have l service at all and I just put more than enough for either of those two plans on here. Help?

Re: payment loop

hTideGnow — Mon, 27 Nov 2023 00:22:53 GMT

H @rayscoins

where you got your voucher? and when? vouchers could take 24 hours to become active

you can also try to put in voucher by using *611

Re: payment loop

rayscoins — Mon, 27 Nov 2023 00:24:07 GMT

It said accepted on the app but it never went into my balance