topic Re: Issue while roaming in Get Support

Issue while roaming

Matt_vs411 — Sun, 26 Nov 2023 22:26:18 GMT

Hi I am still having issues with roaming. Whenever in the US I can't receive call from people in Canada nor can I make calls. Text and data work fine but calls aren't working. I have to use an app that uses data to make calls. Which is should not have to do. I am using AT&T

Re: Issue while roaming

Chalupa_Batman — Sun, 26 Nov 2023 22:27:36 GMT

Hey @Matt_vs411

Go into your network settings and switch it to T-Mobile and reboot. I used T-Mobile and had no problems

Re: Issue while roaming

hairbag1 — Sun, 26 Nov 2023 22:30:34 GMT

@Matt_vs411

unless you have a cellphone that's got volte turned on, you're not gonna have great talk-ability whilst in US using the roaming add-on. You're gonna want to try using 2G for calls and hope you're fairly close to a cell tower that has it.

Re: Issue while roaming

Matt_vs411 — Sun, 26 Nov 2023 22:51:26 GMT

This worked. Thanks

Re: Issue while roaming

Matt_vs411 — Sun, 26 Nov 2023 22:51:49 GMT

Thank you