topic Re: Cancel in Get Support

Cancel

GrantRay — Sun, 26 Nov 2023 16:53:58 GMT

I had ordered a new SIM card along with signing up for the minimum 15.00 a month plan for my father. I was charged the 10.00 for the SIM along with the 15.00 monthly fee; I hadn’t even set up a phone or a phone number to this sim and I have been charged and zero usage since there wasn’t even a phone number set up. My sister has since set up another account to this SIM number, I want to cancel this account since I am not charged again for something I haven’t even used.

@members

Re: Cancel

khraeohn — Sun, 26 Nov 2023 00:02:24 GMT

This is how PM works. It's pre pay.

Re: Cancel

Handy1 — Sun, 26 Nov 2023 00:03:08 GMT

@GrantRayplease use this direct link to support

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cancel

DanielD43 — Sun, 26 Nov 2023 18:39:03 GMT

You're not the only one requesting cancellations. Many people are having problems because Public Mobile has serious glitches and nobody is fixing these glitches. I can't even receive verification code to log into my account and cancel it. It's ridicolous. It's not worth it.