topic Re: number porting failure in Get Support

number porting failure

ErikR — Sun, 26 Nov 2023 15:33:37 GMT

I tried to port my number and received this error message via text.

Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at: https://publicmobile.ca.ada.support/chat

No one has reached out. Can you please tell me e how to fix this?

Re: number porting failure

Dunkman — Sun, 26 Nov 2023 15:38:06 GMT

@ErikR

I will private message you the Telus porting number. Only can be used for porting issues. Check your private message inbox. Envelope icon on upper right corner of website.

Re: number porting failure

hairbag1 — Sun, 26 Nov 2023 15:38:19 GMT

@ErikR

click on the highlighted envelop icon on top right side of this page..I sent you a message with a number to call for port help.

Re: number porting failure

Modupeola — Sun, 26 Nov 2023 16:12:08 GMT

Could you please send the number to me too? I got the same message.

Re: number porting failure

MikeKolcun — Sun, 26 Nov 2023 16:18:10 GMT

I am having the same porting issue. Opened a ticket yesterday, and have not had anyone contact me, or update the ticket. How can I get this resolved? thanks