topic Re: Transfer number in Get Support

Transfer number

aly05 — Tue, 28 Nov 2023 02:28:35 GMT

Hi, I gave a wrong imei when transferring my number to public mobile, so transfer is failed. Now I want to give my old account number instead of imei in order to success. How to do that?

Re: Transfer number

Dunkman — Sun, 26 Nov 2023 15:28:24 GMT

@aly05

When you put your PM SIM card in your phone, are you able to call or text out. Unable to receive calls or text. That is a sign of a incomplete port.

If incomplete port, there is a phone number to call to the Telus porting team. I will send via private message. Check your inbox (envelope icon on upper right corner of website).

Re: Transfer number

aly05 — Sun, 26 Nov 2023 15:31:43 GMT

Can you give me the number to call