topic Unable to second step verification in Get Support

Unable to second step verification

Vic6 — Tue, 28 Nov 2023 04:04:05 GMT

Hi,

I had an agent authorized my account with a temporary phone number, I don't have my sim card, unable to check my account or sign in because it requires a second step verifications. Is there someone who can help?

Re: Unable to second step verification

Handy1 — Sun, 26 Nov 2023 13:31:06 GMT

@Vic6 Just need to reach out to agent again

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Unable to second step verification

HALIMACS — Sun, 26 Nov 2023 13:40:16 GMT

@Vic6

On the login page, do you get an option which reads, "Didn't get the code?"

Tapping that should get you this, with an e-mail option: